Jira User / Specialist
Micro1 • Remote • Posted 3 days ago
Education
Any
Type
Pay Rate
$45/task
Posted
3d ago
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About this Role
Job Summary
Join our customer’s team as a Jira User / Specialist and play a key role in optimizing Agile workflows and issue tracking processes. In this expert-level, AI training-focused role, you'll leverage your Jira expertise to support seamless team operations and provide valuable insights through data analysis and reporting.
Key Responsibilities
Manage and track tickets using Jira to ensure timely resolution and accurate documentation. Support Agile teams operating in Scrum and Kanban frameworks, maintaining smooth workflows. Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders. Perform basic workflow configuration tasks to support evolving project requirements. Collaborate closely with team members to gather feedback and refine issue tracking processes. Utilize strong written and verbal communication skills to clearly document processes and communicate updates. Assist with AI training initiatives by providing structured Jira data and insights to support the project’s goals.
Required Skills and Qualifications
Minimum 2 years of hands-on experience using Jira in a user-level capacity. Expertise in issue tracking, ticket management, and Agile methodologies (Scrum/Kanban). Proficiency in configuring Jira dashboards and generating reports. Basic knowledge of Jira workflow configuration and customization. Strong data analysis skills with a keen attention to detail. Excellent problem-solving abilities within collaborative team environments. Outstanding written and verbal communication skills.
Preferred Qualifications
Experience supporting AI or data-driven projects. Familiarity with remote, cross-functional teams. Track record of proactive process improvement in Jira environments.
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Business
Key Responsibilities
- Manage and track tickets using Jira to ensure timely resolution and accurate documentation.
- Support Agile teams operating in Scrum and Kanban frameworks, maintaining smooth workflows.
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders.
- Perform basic workflow configuration tasks to support evolving project requirements.
Compensation Analysis
Work from anywhere, at any time. This fully remote position ($45/hr) breaks down geographic barriers, allowing you to earn US-competitive rates regardless of your local market. It is a perfect stepping stone for building a career in the data labeling and AI training ecosystem.
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Frequently Asked Questions
How is this different from the others?
Global Access. Micro1 is more open to international applicants (outside the US/UK) than DataAnnotation or Outlier.
What is the catch?
Privacy. Micro1 projects often require you to install time-tracking software that takes screenshots of your desktop while you work to ensure you are actually working. If you are uncomfortable with monitoring software, this might not be for you.
What does the work actually look like?
It is practical, hands-on data work. You might be recording short videos, categorizing images, rating text responses, or analyzing data. The tasks are designed to be short and distinct—typically 5-60 minutes per task.
How flexible is the schedule?
Extremely. This is true "log in and work" flexibility. You can usually work for 20 minutes or 4 hours depending on your availability. There are rarely minimum hour requirements, making it ideal for side income.
Is there an interview?
Usually, no. Hiring for these roles is almost entirely based on passing an automated assessment or "qualification" task. If you pass the test, you get access to the work.
What is the interview like?
You will likely be screened by "Zara", an AI recruiter. Treat this like a real video interview—speak clearly, ensure you have good lighting, and be ready to answer technical questions verbally, as the transcript is reviewed by human managers.