RunOps Support – Platform and Infra
Micro1 • Remote • Posted 0 days ago
Education
Any
Type
Pay Rate
$37.5/task
Posted
0d ago
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About this Role
Job Summary
Join our customer's team as a RunOps Support Engineer specializing in Platform and Infrastructure. In this pivotal role, you will ensure the reliability, uptime, and scalability of mission-critical platforms and tools that empower engineering teams. This is an exciting opportunity for experts passionate about modern infrastructure and operational excellence to make a direct impact.
Key Responsibilities
Monitor, troubleshoot, and support production infrastructure systems including servers, containers, storage, and networks. Respond promptly to operational incidents and alerts, leading the resolution of platform-related issues to minimize downtime. Manage and optimize CI/CD pipelines, leveraging tools such as Jenkins, and oversee container orchestration with Kubernetes and Helm. Collaborate closely with DevOps and SRE stakeholders to drive automation and enhance system reliability. Maintain, support, and improve internal tooling and platform services across all engineering teams. Participate in on-call rotations or shift work as required, ensuring continuous operational support. Utilize observability and monitoring tools (e.g., ELK, Grafana, Prometheus) to proactively identify and address potential issues.
Required Skills and Qualifications
Minimum 2+ years of experience in platform/infrastructure support, RunOps, or DevOps roles. Expertise in Linux systems and shell scripting for automation and troubleshooting. Strong hands-on experience with Docker, Kubernetes, and Helm in production environments. Demonstrated proficiency with CI/CD tools such as Jenkins. Robust knowledge of at least one major cloud platform (AWS, Azure, or GCP) and associated services. Familiarity with observability toolsets including ELK, Grafana, and Prometheus. Exceptional written and verbal communication skills, with a strong focus on clear documentation and collaborative problem-solving.
Preferred Qualifications
Experience supporting large-scale or multi-cloud environments. Background in infrastructure as code or configuration management solutions. Ability to drive process improvement and contribute to platform strategy initiatives.
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
Key Responsibilities
- Monitor, troubleshoot, and support production infrastructure systems including servers, containers, storage, and networks.
- Respond promptly to operational incidents and alerts, leading the resolution of platform-related issues to minimize downtime.
- Manage and optimize CI/CD pipelines, leveraging tools such as Jenkins, and oversee container orchestration with Kubernetes and Helm.
- Collaborate closely with DevOps and SRE stakeholders to drive automation and enhance system reliability.
Compensation Analysis
Work from anywhere, at any time. This fully remote position ($37.5/hr) breaks down geographic barriers, allowing you to earn US-competitive rates regardless of your local market. It is a perfect stepping stone for building a career in the data labeling and AI training ecosystem.
Skills & Categories
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Frequently Asked Questions
How is this different from the others?
Global Access. Micro1 is more open to international applicants (outside the US/UK) than DataAnnotation or Outlier.
What is the catch?
Privacy. Micro1 projects often require you to install time-tracking software that takes screenshots of your desktop while you work to ensure you are actually working. If you are uncomfortable with monitoring software, this might not be for you.
What does the work actually look like?
It is practical, hands-on data work. You might be recording short videos, categorizing images, rating text responses, or analyzing data. The tasks are designed to be short and distinct—typically 5-60 minutes per task.
How flexible is the schedule?
Extremely. This is true "log in and work" flexibility. You can usually work for 20 minutes or 4 hours depending on your availability. There are rarely minimum hour requirements, making it ideal for side income.
Is there an interview?
Usually, no. Hiring for these roles is almost entirely based on passing an automated assessment or "qualification" task. If you pass the test, you get access to the work.
What is the interview like?
You will likely be screened by "Zara", an AI recruiter. Treat this like a real video interview—speak clearly, ensure you have good lighting, and be ready to answer technical questions verbally, as the transcript is reviewed by human managers.