Retail Banking Expert
Mercor • Remote • Posted 19 days ago
Education
Any
Type
Pay Rate
$55/task
Posted
19d ago
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About this Role
Role Overview
Mercor is partnering with leading AI labs to engage experienced retail banking professionals to improve AI systems' understanding of consumer banking operations, lending workflows, and branch-level decision-making. Contributors will apply their expertise in areas such as consumer lending, deposit operations, compliance, and relationship management to evaluate and enhance AI performance on retail banking-specific tasks. This is a project-based opportunity with potential for ongoing engagement depending on performance and project needs.
Key Responsibilities
Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication Create realistic scenarios based on retail banking workflows — mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations Annotate, label, and validate data across retail banking use cases (e.g., credit decisioning, KYC/AML procedures, customer dispute resolution) Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z, Reg E, TILA, RESPA, BSA/AML), product terms, and industry-specific terminology Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI
Ideal Qualifications
3+ years of professional experience at a commercial bank, credit union, or retail banking institution Background in one or more areas such as: Branch operations and management Consumer or mortgage lending Deposit operations and treasury services Compliance, risk, or audit (BSA/AML, CRA, fair lending) Relationship management or private banking NMLS registration or banking certifications a plus Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks Clear written communication and attention to detail
Compensation Note
This project is expected to begin on an effective hourly rate, but w
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Business
Compensation Analysis
Monetize your niche expertise without the billable hours. At $55/hr, this role offers elite compensation for pure intellectual work—no client management or administrative bloat.
Skills & Categories
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