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Generalist mercor

Telephone Operators

Mercor Remote Posted 36 days ago

Education

Any

Type

Pay Rate

$55/task

Posted

36d ago

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About this Role

Mercor is recruiting Telephone Operators!

You will be working on a research project for one of the world’s top AI companies as an independent contractor. You will be using your experience and deep domain knowledge to design questions and help train AI models related to your expertise as a Telephone Operator.

Telephone Operators!

for one of the world’s top AI companies

Applicants must

4+ years full-time work experience

Be based in the US, UK, or Canada

strong writing skills

Essential Skills and Tasks

Comparable job titles for this role

minimum of 15 hours per week

will last for approximately 3-4 weeks after you begin the project

cannot accept applicants who use chromebook computers

Mercor is recruiting Telephone Operators! You will be working on a research project for one of the world’s top AI companies as an independent contractor. You will be using your experience and deep domain knowledge to design questions and help train AI models related to your expertise as a Telephone Operator. Applicants must: Have 4+ years full-time work experience as a Telephone Operator Be based in the US, UK, or Canada (No other countries will be considered) Possess strong writing skills and be comfortable working with various computer applications and platforms Essential Skills and Tasks We will only consider Telephone Operator experience that includes the following tasks: ·        Observe signal lights on switchboards, and dial or press buttons to make connections. ·        Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, mobile, person-to-person, and emergency calls. ·        Update directory information. ·        Perform clerical duties such as typing, proofreading, and sorting mail. ·        Offer special assistance to persons such as those who are unable to dial or who are in emergency situations. ·        Monitor automated systems for placing collect calls and intervene for callers needing assistance. ·        Provide assistance for customers with special billing requests. ·        Provide relay service for users who are deaf or hard of hearing. ·        Keep records of calls placed and received, and of related toll charges. ·        Promote company products, services, and savings plans when appropriate. Comparable job titles for this role: 411 Directory Assistance Operator; Directory Assistance Operator; Information Specialist; Live Source Operator; Long Distance Operator; PBX Operator; TELECOM Op (Telecommunications Operator); Toll Operator Here are more details about the role: We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) This project requires that you be able to commit a minimum of 15 hours per week The work will last for approximately 3-4 weeks after you begin the project Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

  • Have 4+ years full-time work experience as a Telephone Operator
  • Be based in the US, UK, or Canada (No other countries will be considered)
  • Possess strong writing skills and be comfortable working with various computer applications and platforms
  • We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based)
  • This project requires that you be able to commit a minimum of 15 hours per week
  • The work will last for approximately 3-4 weeks after you begin the project
  • Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers

Requirements

  • Must be eligible to work in Remote
  • Fluent proficiency in English (Written & Verbal)
  • Reliable high-speed internet connection
  • Bachelor's degree or equivalent professional experience
  • Demonstrated expertise in Generalist

Compensation Analysis

Work from anywhere, at any time. This fully remote position ($55/hr) breaks down geographic barriers, allowing you to earn US-competitive rates regardless of your local market. It is a perfect stepping stone for building a career in the data labeling and AI training ecosystem.

Skills & Categories

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Frequently Asked Questions

Is this for freelancers or full-time employees?

Both. Mercor tries to match you with clients who want long-term contractors. Unlike other platforms where you log in and grab small tasks, Mercor matches you with one company for a steady role (e.g., 'Python Tutor for 3 months').

I'm not comfortable on camera. Can I still apply?

No. The application requires a video interview with an AI avatar. The AI asks you questions about your resume, and the video is shared with potential clients to prove your communication skills.

Does it cost money to join?

No. You should never pay to join these platforms. Mercor makes money by charging the client a fee on top of your hourly rate.

What does the work actually look like?

It is practical, hands-on data work. You might be recording short videos, categorizing images, rating text responses, or analyzing data. The tasks are designed to be short and distinct—typically 5-60 minutes per task.

How flexible is the schedule?

Extremely. This is true "log in and work" flexibility. You can usually work for 20 minutes or 4 hours depending on your availability. There are rarely minimum hour requirements, making it ideal for side income.

Is there an interview?

Usually, no. Hiring for these roles is almost entirely based on passing an automated assessment or "qualification" task. If you pass the test, you get access to the work.

How soon will I start?

Important: Mercor is a talent marketplace, not a task queue. Applying puts you in a pool of candidates. You will only start working when a specific client (like a major AI lab) selects your profile. This matching process can take weeks.