IT Services Consulting Expert
Mercor • Remote
Education
Any
Type
hourly
Pay Rate (by country)
$65–$85/hr
Listed
109d ago
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About this Role
From the Mercor listing
Role Overview
Mercor is partnering with leading AI labs to engage experienced IT services and consulting professionals to improve AI systems' understanding of enterprise technology, digital transformation, and technical advisory workflows. Contributors will apply their expertise in areas such as systems integration, cloud architecture, cybersecurity, data engineering, and IT strategy to evaluate and enhance AI performance on technology consulting tasks. This is a project-based opportunity with potential for ongoing engagement depending on performance and project needs.
Key Responsibilities
Review and evaluate AI-generated outputs related to solution architecture, technology recommendations, implementation planning, and technical documentation
Create realistic scenarios based on IT consulting workflows — discovery workshops, requirements gathering, vendor evaluation, migration planning, and post-implementation review
Annotate, label, and validate data across IT services use cases (e.g., cloud migration assessments, security posture reviews, infrastructure design, DevOps pipelines)
Provide structured feedback on AI accuracy in areas such as enterprise architecture frameworks (TOGAF, Zachman), cloud platforms (AWS, Azure, GCP), security standards (NIST, ISO 27001, SOC 2), and ITSM practices
Collaborate asynchronously with research teams to refine evaluation frameworks for technology-domain AI
Ideal Qualifications
3+ years of professional experience at an IT services firm, systems integrator, or technology consultancy (e.g., Accenture, Deloitte Digital, Infosys, Cognizant, Wipro, or equivalent)
Background in one or more areas such as:
IT strategy and digital transformation advisory
Cloud architecture and migration (AWS, Azure, GCP)
Cybersecurity consulting and risk assessment
Data engineering, analytics, or AI/ML implementation
Enterprise application consulting (SAP, Salesforce, ServiceNow, Workday)
Relevant certifications a plus (AWS SA, Azure Solutions
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Generalist
Key Responsibilities
- Review and evaluate AI-generated outputs related to solution architecture, technology recommendations, implementation planning, and technical documentation
- Create realistic scenarios based on IT consulting workflows — discovery workshops, requirements gathering, vendor evaluation, migration planning, and post-implementation review
- Annotate, label, and validate data across IT services use cases (e.g., cloud migration assessments, security posture reviews, infrastructure design, DevOps pipelines)
- Provide structured feedback on AI accuracy in areas such as enterprise architecture frameworks (TOGAF, Zachman), cloud platforms (AWS, Azure, GCP), security standards (NIST, ISO 27001, SOC 2), and ITSM practices
Why This Role
Shape the "brain" of future AI. By working as a IT Services Consulting Expert, you ensure that future models understand the nuance of your field. At $75/hr, it's a lucrative way to preserve the integrity of your profession in the digital age.
Skills & Categories
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Frequently Asked Questions
Is Mercor for freelancers or full-time contractors?
Mercor places you with one client for a defined engagement, like 'Python Tutor for 3 months', rather than having you grab small tasks from a shared queue. Most roles function as steady contract work, not one-off gigs.
Does Mercor's application require an on-camera interview?
Yes, every applicant records a video interview with an AI interviewer that asks questions about your resume. Clients review that recording to judge communication skills before matching, so there's no way to apply without going on camera.
Does it cost money to apply to Mercor?
No, applying and joining Mercor is free. Mercor's revenue comes from a fee it charges the client on top of your hourly rate, not from applicants. Treat any request for payment to join as a red flag.
What does task-based AI training work actually look like?
Practical, hands-on data work: recording short videos, categorizing images, rating text responses, or analyzing data. Tasks are designed to be short and distinct, typically 5 to 60 minutes each.
What does asynchronous AI training work mean in practice?
No set hours, no check-ins, no meetings. You log in when you want, pick up an available task, complete it, and submit; nobody is waiting on you in real time. That's different from remote employment, where you're expected online during business hours. The tradeoff: you're competing with others for available tasks, so an empty queue means there's simply nothing to do until more work is released.
What does Generalist work look like for a IT Services Consulting Expert?
Tasks here are scoped to Generalist, not generic labeling. As a IT Services Consulting Expert, expect to draw on real domain judgment (evaluating outputs, correcting errors, or providing expert reasoning specific to Generalist) rather than following a one-size-fits-all rubric. If you don't have hands-on Generalist background, this is likely not the right listing to start with.
What happens when I click Apply on this listing?
You'll be taken to Mercor's external site to complete your application there. This listing links through a referral, but the process is identical to applying directly; the link just routes you correctly. Create an account on their site and follow their onboarding steps.
How soon will I start working after applying to Mercor?
Not immediately. Mercor is a talent marketplace, not a task queue, so applying puts you in a pool of candidates. You start working only once a specific client, like a major AI lab, selects your profile, and that matching process can take weeks.