Patient Financial Clearance Leader
Mercor • Remote
Education
Any
Type
hourly
Pay Rate
$135/hr
Listed
36d ago
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About this Role
From the Mercor listing
Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems. We are seeking experienced Patient Financial Counselling and Financial Clearance leaders to support the evaluation of AI tools designed to enhance financial clearance operations and patient financial assistance workflows. Your expertise in charity care, self-pay collections, financial screening, and patient financial advocacy will help shape AI systems that improve patient access while optimising revenue capture.
Responsibilities
Lead patient financial counselling and financial clearance operations including charity care screening, financial assistance applications, and self-pay resolution.
Evaluate AI-generated financial counselling recommendations, eligibility screening outputs, and patient communication drafts for accuracy and appropriateness.
Screen patients for Medicaid eligibility, charity care qualification, and financial assistance program enrollment.
Counsel patients on financial obligations, payment plan options, and available assistance programs.
Coordinate with social work, case management, and billing teams to address complex patient financial situations.
Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening and point-of-service collections.
Monitor KPIs including charity care conversion rates, financial assistance enrollment, and point-of-service collection performance.
Ensure compliance with regulatory requirements for financial assistance programs (501(r) regulations, EMTALA).
Annotate AI outputs and provide structured feedback to support AI training datasets.
Requirements
5+ years of experience in patient financial counselling, financial clearance, or self-pay revenue cycle management, with at least 2 years in a leadership role.
Deep knowledge of charity care programs, financial assistance eligibility, Medicaid screening, and self-pay collections.
Familiarity with 501(r) regulatory requirements and hospital financial assistance policy compliance.
Experience with point-of-service collections, payment plan administration, and patient financial advocacy.
Proficiency with EHR platforms (Epic, Cerner) and financial assistance management tools.
Exceptional written and verbal English communication skills.
High attention to detail with the ability to evaluate financial documentation and AI-generated outputs.
Preferred Qualifications
Certified Revenue Cycle Representative (CRCR) or similar revenue cycle certification.
Experience with presumptive eligibility screening tools and Medicaid enrolment facilitation.
Background in hospital, health system, or federally qualified health centre (FQHC) settings.
Familiarity with AI tools and comfort evaluating AI-generated patient financial content.
Experience developing patient financial education materials and staff training programs.
Why Join?
Contribute to the development of frontier AI systems in healthcare.
Collaborate with a world-class AI research organisation.
Gain exposure to cutting-edge AI workflows in healthcare revenue cycle management.
Opportunity to work on high-impact projects shaping the future of healthcare AI.
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Business
Eligible Languages
Fluent proficiency in English
Key Responsibilities
- Lead patient financial counselling and financial clearance operations including charity care screening, financial assistance applications, and self-pay resolution.
- Evaluate AI-generated financial counselling recommendations, eligibility screening outputs, and patient communication drafts for accuracy and appropriateness.
- Screen patients for Medicaid eligibility, charity care qualification, and financial assistance program enrollment.
- Counsel patients on financial obligations, payment plan options, and available assistance programs.
Why This Role
Few remote roles pay $135/hr for Business judgment on your own schedule. As a Patient Financial Clearance Leader, this is that role: real income, flexible hours, and direct exposure to how AI labs are building the next generation of models.
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Frequently Asked Questions
Is Mercor for freelancers or full-time contractors?
Mercor places you with one client for a defined engagement, like 'Python Tutor for 3 months', rather than having you grab small tasks from a shared queue. Most roles function as steady contract work, not one-off gigs.
Does Mercor's application require an on-camera interview?
Yes, every applicant records a video interview with an AI interviewer that asks questions about your resume. Clients review that recording to judge communication skills before matching, so there's no way to apply without going on camera.
Does it cost money to apply to Mercor?
No, applying and joining Mercor is free. Mercor's revenue comes from a fee it charges the client on top of your hourly rate, not from applicants. Treat any request for payment to join as a red flag.
Is AI training work the same as traditional consulting?
No. Instead of client deliverables, you're given complex scenarios to evaluate: grading the AI's logic, correcting its hallucinations, and supplying expert-level reasoning it doesn't have on its own. The job is closer to teaching than consulting.
Why do these AI training roles pay so much?
Because general knowledge isn't what's being tested. The model already knows the basics; what it needs is expertise on edge cases, the rare, difficult, highly technical judgment calls only a senior professional in the field would make correctly.
What does the day-to-day workload look like for elite-expert AI training roles?
Slow and deep, not fast and repetitive. A single task can take 45-60 minutes of researching citations or verifying complex calculations. Quality is what's being measured here, not throughput.
What does Business work look like for a Patient Financial Clearance Leader?
Tasks here are scoped to Business, not generic labeling. As a Patient Financial Clearance Leader, expect to draw on real domain judgment (evaluating outputs, correcting errors, or providing expert reasoning specific to Business) rather than following a one-size-fits-all rubric. If you don't have hands-on Business background, this is likely not the right listing to start with.
Do I need to be fluent in English?
Yes. This role specifically requires English proficiency. You will likely be evaluated on written fluency during the assessment, not just conversational level. If English is not your first language or you are not professionally fluent, this is not the right role. Filter for your native language to find better-matched listings.
What happens when I click Apply on this listing?
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How soon will I start working after applying to Mercor?
Not immediately. Mercor is a talent marketplace, not a task queue, so applying puts you in a pool of candidates. You start working only once a specific client, like a major AI lab, selects your profile, and that matching process can take weeks.