Voice AI Research Participant – East & West Africa

We're looking for 50 participants across Rwanda, Kenya, Ethiopia, Ghana, and Nigeria to test a new voice assistant by making real phone calls and sharing feedback.

Make 5 phone calls to a voice assistant over approximately 1 week

Location Requirements

What you'll do

Requirements

Preferences (good-faith sourcing effort, not hard filters)

Compensation

Important notes

Timeline

We're looking for 50 participants across Rwanda, Kenya, Ethiopia, Ghana, and Nigeria to test a new voice assistant by making real phone calls and sharing feedback. Make 5 phone calls to a voice assistant over approximately 1 week Each call covers a real question from your own life in one of these topic areas: Health and wellbeing Work, farming, or business Learning and education Practical "how do I" questions (services, documents, money transfers) Free choice — anything you genuinely want to ask Complete a short survey after each call (~5 minutes) Calls are 5–15 minutes each, ending naturally (no hard cutoff) 18+ years old, with a spread of ages (not only 18–30) Located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria Comfortable speaking English Willing to consent to call recording (audio and transcript) for evaluation and improvement purposes Feature phone user, or smartphone user with limited or no data plan Limited or no prior experience with AI assistants Mix of genders and rural/urban locations Paid based on actual time spent per completed call plus survey All call costs are covered — participants pay nothing No scripts — we want real questions in your own words Do not share sensitive personal information (ID numbers, account details) during calls All calls are recorded and transcripts are generated for evaluation purposes ~1 week for onboarding, then ~1 week of calls Total commitment: approximately 2–3 hours over 2 weeks We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

• Make 5 phone calls to a voice assistant over approximately 1 week
• Each call covers a real question from your own life in one of these topic areas:

Health and wellbeing

Work, farming, or business

Learning and education

Practical "how do I" questions (services, documents, money transfers)

Free choice — anything you genuinely want to ask

• Health and wellbeing
• Work, farming, or business
• Learning and education
• Practical "how do I" questions (services, documents, money transfers)
• Free choice — anything you genuinely want to ask
• Complete a short survey after each call (~5 minutes)
• Calls are 5–15 minutes each, ending naturally (no hard cutoff)
• Health and wellbeing
• Work, farming, or business
• Learning and education
• Practical "how do I" questions (services, documents, money transfers)
• Free choice — anything you genuinely want to ask
• 18+ years old, with a spread of ages (not only 18–30)
• Located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria
• Comfortable speaking English
• Willing to consent to call recording (audio and transcript) for evaluation and improvement purposes
• Feature phone user, or smartphone user with limited or no data plan
• Limited or no prior experience with AI assistants
• Mix of genders and rural/urban locations
• Paid based on actual time spent per completed call plus survey
• All call costs are covered — participants pay nothing
• No scripts — we want real questions in your own words
• Do not share sensitive personal information (ID numbers, account details) during calls
• All calls are recorded and transcripts are generated for evaluation purposes
• ~1 week for onboarding, then ~1 week of calls
• Total commitment: approximately 2–3 hours over 2 weeks