Company
Lighthouse HQ
Annual salary
$105k – $150k/yr
Location
San Francisco, CA
Listed
115d ago
- Experience:
- 3 to 7 years
- Workplace:
- US-based, remote. Preference for San Francisco or New York (offices available in both cities).
- Visa:
- Visa sponsorship not available
- Equity:
- Competitive equity
Remote (listed in San Francisco, CA). Visa sponsorship not available.
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About this Role
We are looking for a Case Manager with 3-8 years of experience in immigration, global mobility, or legal tech to serve as the primary point of contact for customers navigating their U.S. Visa journey at Lighthouse. You'll project manage 50-100 cases at various stages, coordinating between foreign nationals, employers, attorneys, and internal teams to push cases through efficiently.
What you need
- 3-8 years of experience in immigration case management, paralegal work, or global mobility (employment-based immigration required)
- Proven ability to manage a high-volume caseload (50+ active matters) with exceptional attention to detail
- Strong customer-facing communication skills, you must be someone we can trust to build relationships with foreign nationals and employers
- Proactive, ownership-driven mindset, comfortable independently prioritizing and problem-solving in a fast-paced startup environment
- Familiarity with employment-based visa types (O-1, H-1B, EB-1A, PERM, etc.) and the overall petition process
What will you be doing?
Managing a book of 80-100 customers (50-70 active) at various stages of the immigration process, prioritizing the most critical cases daily
Responding to inbound communications from beneficiaries and employers, approximately 60-75% of your day is external-facing coordination
Running daily pod standups with attorneys and drafters, directing priorities and assigning tasks across your cases
Project managing internal stakeholders and customers to collect documentation, hit filing milestones, and keep cases on schedule
Systematically organizing your workflow to identify the highest-impact actions across dozens of concurrent matters
Frequently Asked Questions
How do I apply for the Case Manager (Remote) role at Lighthouse HQ? +
Use the Apply for a referral button on this page to send us your LinkedIn and CV. If your experience fits, we'll introduce you to the recruiter filling this role. They'll email you to check you're interested, then put you forward for this job or others that suit you better. It's free.
What does this Lighthouse HQ role pay? +
The listing gives $105k – $150k/yr.
Is this role remote? +
Yes, the listing is remote. US-based, remote. Preference for San Francisco or New York (offices available in both cities). Visa sponsorship not available.
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