Company
CollectWise
Annual salary
$155k – $225k/yr
Location
New York, NY
Listed
17d ago
- Experience:
- 2 to 10 years
- Workplace:
- 5 days in-office in New York, NY
- Equity:
- 0.1-0.7%
On-site in New York, NY.
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About this Role
We are looking for a Forward Deployed Engineer with 2+ years of experience to lead end-to-end enterprise customer implementations for our AI-powered debt collection platform. CollectWise is a Y Combinator-backed startup that has scaled from zero to $3.5M ARR in ~18 months, and we need someone who can blend strong engineering skills with excellent client communication to help us reach $10M ARR.
What will you be doing?
Gathering requirements from enterprise clients and leading recurring calls to walk them through the implementation process
Building and configuring AI agent implementations, ranging from straightforward to highly complex technical work
Communicating directly with customers via email and calls to ensure the AI handles scenarios correctly, making technical fixes in real-time
Getting clients live and ensuring successful ROI during the first month post-launch
Owning the full customer relationship, you report directly to your clients, not to internal management
Frequently Asked Questions
How do I apply for the Forward Deployed Engineer (US) role at CollectWise? +
Use the Apply for a referral button on this page to send us your LinkedIn and CV. If your experience fits, we'll introduce you to the recruiter filling this role. They'll email you to check you're interested, then put you forward for this job or others that suit you better. It's free.
What does this CollectWise role pay? +
The listing gives $155k – $225k/yr.
Is this role remote? +
The listing gives the location as New York, NY. 5 days in-office in New York, NY.
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