Finance Expert (Omnichannel Chat Support) - USA only
Turing • United States
Education
Not stated
Type
Hourly
Listed
24d ago
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From the Turing listing
About TuringTuring is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.
Role Overview
We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.
Requirements
Active user of QuickBooks Online (QBO)
- Proven experience in accounting or bookkeeping
- Prior experience with omnichannel chat support
- Strong understanding of financial concepts and data analysis
- Ability to handle complex, data-driven accounting questions
- Experience working with SMB clients preferred.
Responsibilities
- Respond to customer queries via omni chat platforms
- Handle accounting-related questions requiring deep financial expertise
- Support SMB business owners with bookkeeping and financial guidance
- Analyze and interpret financial data to provide accurate responses
- Complete assigned PPT-based tasks as needed
Nice to Have
- SMB business owners with hands-on accounting experience
- Previously engaged experts with relevant domain expertise
- Accountants/bookkeepers comfortable with high-volume, data-heavy queries
Perks of Freelancing With Turing
- Work at the forefront of AI applications in accounting and finance.
- Fully remote and flexible work environment.
- Opportunity to collaborate on high-impact projects with global reach.
Offer Details
- Commitment: upto 40 hrs/week.
- Duration: ~ 2 months, with the possibility of extension based on performance and project needs.
How long hiring takes
Across the AI training platforms we refer candidates to, the median gap between referral and hire is about 30 days. It varies by platform and role, so treat it as a rough guide for this one.
What to Expect
Looking at Turing Business listings we've tracked, contracts in this domain typically run about 14.8 weeks. Actual length varies by project, but this gives you a realistic baseline going in.
Based on 10 extracted Turing Business listings.
Why this role
This Finance Expert (Omnichannel Chat Support) - USA only role draws on Business knowledge you already have, and onboarding covers the AI-specific parts of the work you haven't seen before.
Talent pool
We're light on Business candidates
We've matched 55 people with a Business background against 1011 Business listings we've tracked, so most go out without one. Set up a profile and we'll consider you for a role like this one.
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Common questions
How does Turing's talent matching work?
Turing calls it the Intelligent Talent Cloud. You build a profile and go through vetting (automated tests, an AI-powered interview, practical skill assessments), and once vetted, Turing's algorithm surfaces your profile directly to partner companies like Fortune 500s and top AI labs. You don't browse listings or bid on work; matches come to you.
How and when does Turing pay contractors?
Monthly, in USD, via Deel, Payoneer, or direct bank transfer. You're engaged as an independent contractor responsible for your own local taxes. Plan your cash flow around a monthly cycle if you're used to weekly payouts elsewhere.
What does task-based AI training work look like?
Practical, hands-on data work: recording short videos, categorizing images, rating text responses, or analyzing data. Tasks are designed to be short and distinct, typically 5 to 60 minutes each.
What does Business work look like for a Finance Expert (Omnichannel Chat Support) - USA only?
Tasks here are scoped to Business, not generic labeling. As a Finance Expert (Omnichannel Chat Support) - USA only, expect to draw on real domain judgment (evaluating outputs, correcting errors, or providing expert reasoning specific to Business) rather than following a one-size-fits-all rubric. If you don't have hands-on Business background, this is likely not the right listing to start with.
What specific skills does this listing call for?
Expert is named directly in the listing. If you don't have hands-on experience with this, expect the screening process to test for it directly rather than accepting adjacent experience as a substitute.
How much does this specific role pay?
The listing doesn't state a rate. The $30–$70/hr shown here is our estimate from the role type and location (see /pay-methodology), so treat it as a rough guide and confirm the actual rate with the platform before committing time.
What happens when I click Apply on this listing?
You'll be taken to Turing's external site to complete your application there. This listing links through a referral, but the process is identical to applying directly; the link just routes you correctly. Create an account on their site and follow their onboarding steps.
Can I apply from outside the United States?
This specific role is open only to people based in the United States. If you are somewhere else, applying is unlikely to lead to an offer even if you pass the assessment, because the restriction is usually about where the work can legally be contracted rather than your skills. Read the full description for any tax-residency or right-to-work caveats before you apply.