Healthcare Back-Office Specialist — Document Understanding
Mercor • Remote
Education
Not stated
Type
Hourly
Pay Rate
$60–$70/hr
Listed
135d ago
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Apply Now → ⚡ Boost your chances - Optimize your resume with Rezi.aiAbout this role
From the Mercor listing
We're seeking healthcare back-office professionals to help train AI systems on medical document comprehension. You'll evaluate AI performance on tasks involving medical records, billing codes (ICD-10, CPT), insurance claims, clinical documentation, and health information management.
The ideal candidate is an experienced clinic or hospital back-office manager with hands-on familiarity navigating electronic health records, medical billing workflows, and complex clinical documentation. You understand the nuances of healthcare administration that only come from years of operational experience.
This is a flexible, remote, hourly role — contribute your expertise on your own schedule while shaping the next generation of healthcare AI.
We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
Requirements
- Must be eligible to work in Remote
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Healthcare
- Valid professional license or certification in the relevant clinical/health field (MD, DO, RN, RD, NBHWC, etc.)
- Current knowledge of medical standards and practices
How long hiring takes
Across the AI training platforms we refer candidates to, the median gap between referral and hire is about 30 days. It varies by platform and role, so treat it as a rough guide for this one.
Talent Pool members
Apply through this link and we can put you forward to Mercor when your profile is a strong match. Not every applicant is submitted. If you're not in the pool yet, set up your profile first.
Set up your profile →Why this role
Being remote means this Healthcare Back-Office Specialist — Document Understanding position pays $60–$70/hr regardless of your zip code, opening up Healthcare work that used to require living in one of a handful of cities.
Talent pool
We're light on Healthcare candidates
We've matched 33 people with a Healthcare background against 373 Healthcare listings we've tracked, so most go out without one. Set up a profile and we'll consider you for a role like this one.
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Common questions
Is Mercor for freelancers or full-time contractors?
Mercor places you with one client for a defined engagement, like 'Python Tutor for 3 months', rather than having you grab small tasks from a shared queue. Most roles function as steady contract work, not one-off gigs.
Does Mercor's application require an on-camera interview?
Yes, every applicant records a video interview with an AI interviewer that asks questions about your resume. Clients review that recording to judge communication skills before matching, so there's no way to apply without going on camera.
What does asynchronous AI training work mean in practice?
No set hours, no check-ins, no meetings. You log in when you want, pick up an available task, complete it, and submit; nobody is waiting on you in real time. That's different from remote employment, where you're expected online during business hours. The tradeoff: you're competing with others for available tasks, so an empty queue means there's simply nothing to do until more work is released.
What does Healthcare work look like for a Healthcare Back-Office Specialist — Document Understanding?
Tasks here are scoped to Healthcare, not generic labeling. As a Healthcare Back-Office Specialist — Document Understanding, expect to draw on real domain judgment (evaluating outputs, correcting errors, or providing expert reasoning specific to Healthcare) rather than following a one-size-fits-all rubric. If you don't have hands-on Healthcare background, this is likely not the right listing to start with.
What specific skills does this listing call for?
Expert is named directly in the listing. If you don't have hands-on experience with this, expect the screening process to test for it directly rather than accepting adjacent experience as a substitute.
How much does this specific role pay?
This listing is posted at $60–$70/hr, an hourly rate. The range reflects experience level and negotiated terms, not a placeholder, so where you land in it depends on your background and the assessment. Pay can change between when we last checked the listing and when you apply, so confirm the current number on the platform's own application page before committing time.
What happens when I click Apply on this listing?
You'll be taken to Mercor's external site to complete your application there. This listing links through a referral, but the process is identical to applying directly; the link just routes you correctly. Create an account on their site and follow their onboarding steps.
How soon will I start working after applying to Mercor?
Not immediately. Mercor is a talent marketplace, not a task queue, so applying puts you in a pool of candidates. You start working only once a specific client, like a major AI lab, selects your profile, and that matching process can take weeks.