Company
Indigo
Annual salary
$180k – $250k/yr
Location
San Francisco, CA
Listed
23d ago
- Experience:
- 7 to 12 years
- Workplace:
- 3 days in-office (Tue, Thu) in San Francisco, plus regular travel to clinic sites across Northern California
- Equity:
- Competitive equity
Hybrid in San Francisco, CA.
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About this Role
We are looking for a Director of Business Operations with 7, 12 years of experience to own and scale Indigo's Northern California region end-to-end. This is a true GM seat, you'll inherit a ~$10M ARR market with room to grow to $70M+, manage a team of 10+ (and growing), and own the P&L, strategy, and day-to-day operations for ~40 physician relationships across the region.
What you need
- P&L ownership experience for a region or business unit, must have directly owned results, not just influenced them
- Prior management experience, this cannot be a first-time manager role; you'll inherit 10+ direct reports on day one
- Consulting background (MBB strongly preferred) with a transition into hands-on operating roles at high-growth startups or marketplaces
- Degree from a top-tier university; bulk of career experience must be US-based
- Comfortable being boots-on-the-ground, 70% hands-on execution early on, traveling to clinic sites, and doing whatever it takes at a 30-person company
What will you be doing?
Own the NorCal P&L, drive regional growth, physician satisfaction, and operational efficiency across all clinic sites
Manage and grow a team of 10+ (onboarding specialists, on-site day specialists, and hourly staff), with 3, 6 additional hires planned in the next six months
Visit physician practices and clinic sites weekly, ensure facilities are stocked, operational, and delivering a great experience
Build and deepen physician relationships to maintain zero churn and fuel referral-driven growth
Partner with product and engineering to identify automation opportunities and implement AI-native workflows without sacrificing quality
Frequently Asked Questions
How do I apply for the Director of Business Operations, NorCal (US) role at Indigo? +
Use the Apply for a referral button on this page to send us your LinkedIn and CV. If your experience fits, we'll introduce you to the recruiter filling this role. They'll email you to check you're interested, then put you forward for this job or others that suit you better. It's free.
What does this Indigo role pay? +
The listing gives $180k – $250k/yr.
Is this role remote? +
The listing gives the location as San Francisco, CA. 3 days in-office (Tue, Thu) in San Francisco, plus regular travel to clinic sites across Northern California.
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