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Operations Full-Time
Kickoff

Head of Provider Strategy & Operations (US)

Kickoff • New York, NY

Company

Kickoff

Annual salary

$200k – $230k/yr

Location

New York, NY

Listed

16d ago

Experience:
7 to 15 years
Workplace:
On-site in New York, NY
Equity:
Competitive equity

On-site in New York, NY.

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About this Role

We are looking for a Head of Provider Strategy & Operations with 7+ years of experience to architect and scale the coach network at Kickoff, the first platform offering personal training covered by health insurance. You'll own the systems that determine how coaches join, onboard, improve, and deliver life-changing care, while serving as a strategic thought partner to the CEO at a company that's grown 30x in the past year.

What you need

  • 7+ years of experience in Strategy & Operations, GM, Chief of Staff, marketplace, or business operations roles at a fast-growing company
  • Proven experience building, scaling, or operating people-intensive systems (provider networks, distributed workforces, marketplaces, frontline operations)
  • Strong data modeling and quantitative analysis skills, you can build models, interrogate data, and turn insights into action
  • AI-first mindset, you actively use AI tools to improve systems and processes
  • High-agency, low-ego operator comfortable with ambiguity and rapid change in a startup environment

What will you be doing?

  • Optimize coach compensation systems to drive coach and client satisfaction, this is the first major project

  • Build and scale coach onboarding, training, and continuing education programs

  • Use data modeling and experimentation to continuously improve coach performance and scalability

  • Lead and develop an existing team of direct reports from day one

  • Serve as a strategic thought partner to the CEO and leadership team across key business decisions

Frequently Asked Questions

How do I apply for the Head of Provider Strategy & Operations (US) role at Kickoff? +

Use the Apply for a referral button on this page to send us your LinkedIn and CV. If your experience fits, we'll introduce you to the recruiter filling this role. They'll email you to check you're interested, then put you forward for this job or others that suit you better. It's free.

What does this Kickoff role pay? +

The listing gives $200k – $230k/yr.

Is this role remote? +

The listing gives the location as New York, NY. On-site in New York, NY.

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