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Operations Full-Time
koodos labs

Product Operations Lead (US)

koodos labs • New York, NY

Company

koodos labs

Annual salary

$100k – $180k/yr

Location

New York, NY

Listed

148d ago

Experience:
3 to 7 years
Workplace:
5 days in-office in West Soho, New York City
Visa:
Visa sponsorship available
Equity:
Competitive equity

On-site in New York, NY. Visa sponsorship available.

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About this Role

Koodos labs is hiring a Product Operations Lead to be the operational backbone of the product, design, and engineering team. Shelf (millions of users) is becoming a more complex system, and the team needs someone who keeps the shipping machine clear, coordinated, and fast, creating enough structure that Design can focus on craft, Engineering on shipping, and Leadership on the highest-leverage decisions.

This is a hands-on, highly collaborative, facilitation-heavy role with substantial ownership, expected to grow into broader operations leadership as the company scales. It is an execution-and-grind role, not a strategy or product-vision seat.

What you'll do

  • Run the product operating system: sprint planning across Product, Eng, and Design; own the backlog as a living artifact; facilitate rituals with named decisions, owners, and follow-through; own release coordination, QA readiness, launch checklists, and cross-team comms.
  • Stay one step ahead: spot coordination failures, unclear ownership, missing decisions, and bottlenecks before they get expensive, and know when a decision is unresolved vs. Just being avoided.
  • Own support operations: oversee the support op and contractors, keep intake/routing/resolution clean, and turn recurring support signals into product and engineering inputs.
  • Help an AI-native team operate like one: use AI aggressively to compress admin work, synthesize context, maintain artifacts, and build lightweight automations that let a small team operate at much greater scale. Simplify process aggressively, we want less process with higher reliability, not more ceremony. In-person daily in NYC. Visa sponsorship available.

Frequently Asked Questions

How do I apply for the Product Operations Lead (US) role at koodos labs? +

Use the Apply for a referral button on this page to send us your LinkedIn and CV. If your experience fits, we'll introduce you to the recruiter filling this role. They'll email you to check you're interested, then put you forward for this job or others that suit you better. It's free.

What does this koodos labs role pay? +

The listing gives $100k – $180k/yr.

Is this role remote? +

The listing gives the location as New York, NY. 5 days in-office in West Soho, New York City. Visa sponsorship available.

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