Healthcare Administrative Specialist
Mercor • Remote, USA
Education
Any
Type
hourly
Pay Rate (by country)
$40–$50/hr
Listed
Today
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About this Role
From the Mercor listing
About the Role
We're looking for professionals with deep, hands-on experience in the administrative and operational work that keeps healthcare organizations running — the "back office" of a medical practice, hospital, or health plan. This spans the full administrative lifecycle: getting patients registered and covered, securing authorizations, moving claims through to payment, managing provider and payer relationships, and keeping records and compliance in order. You'll help us understand the precise steps these workflows take in the real tools you use every day.
Core Workflows (you should actively own one or more)
Patient Access & Front-End: registration, scheduling, insurance/eligibility verification, benefits interpretation, intake, and referral management
Prior Authorizations & Utilization Support: initiating, submitting, and tracking authorizations through payer portals
Claims & Revenue Cycle: claim submission, status tracking, denials and appeals, A/R follow-up, and resolution of rejections
Remittance & Payment Posting: electronic remittance advice (ERA), payment posting, and reconciliation against clinical charges
Provider & Payer Operations: credentialing, provider enrollment, payer configuration, appeals & grievances, and member/provider services
Health Information & Practice Administration: medical records administration, release of information, and day-to-day practice/office operations
Requirements
3+ years of daily, hands-on experience in a healthcare administrative / back-office role
Direct experience with the systems this work runs on — payer portals (Availity, Optum/Change Healthcare, Waystar, Office Ally, or individual payer hubs like UHC Link, BCBS, Aetna), EHR / practice-management platforms, and/or clearinghouses
Currently working in a healthcare administrative role
Based in the United States
Ideal Backgrounds
Practice Administrator / Medical Office Manager
Revenue Cycle Specialist / RCM Analyst
Medical Billing Coordinator / Full-Cycle Biller
Patient Access Lead / Intake / Referral Coordinator
Prior Authorization Specialist
Denials / Claims Resolution Specialist
Credentialing / Provider Enrollment Specialist
Health Plan / Payer Operations (claims, appeals & grievances, provider configuration)
Health Information Management (HIM) / Medical Records administrator
Note: We are looking for administrative and operational workflow expertise across healthcare — not medical coding or clinical care roles.
Requirements
- Must be eligible to work in one of: Remote, USA
- Fluent proficiency in English (Written & Verbal)
- Reliable high-speed internet connection
- Bachelor's degree or equivalent professional experience
- Demonstrated expertise in Healthcare
- Valid professional license (MD, DO, RN, etc.)
- Current knowledge of medical standards and practices
Why This Role
No office, no fixed hours, no relocation. This Healthcare Administrative Specialist role pays $45/hr fully remote, giving you access to Healthcare work that would otherwise be limited to a handful of major cities.
Skills & Categories
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Frequently Asked Questions
Is Mercor for freelancers or full-time contractors?
Mercor places you with one client for a defined engagement, like 'Python Tutor for 3 months', rather than having you grab small tasks from a shared queue. Most roles function as steady contract work, not one-off gigs.
Does Mercor's application require an on-camera interview?
Yes, every applicant records a video interview with an AI interviewer that asks questions about your resume. Clients review that recording to judge communication skills before matching, so there's no way to apply without going on camera.
Does it cost money to apply to Mercor?
No, applying and joining Mercor is free. Mercor's revenue comes from a fee it charges the client on top of your hourly rate, not from applicants. Treat any request for payment to join as a red flag.
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Practical, hands-on data work: recording short videos, categorizing images, rating text responses, or analyzing data. Tasks are designed to be short and distinct, typically 5 to 60 minutes each.
What does asynchronous AI training work mean in practice?
No set hours, no check-ins, no meetings. You log in when you want, pick up an available task, complete it, and submit; nobody is waiting on you in real time. That's different from remote employment, where you're expected online during business hours. The tradeoff: you're competing with others for available tasks, so an empty queue means there's simply nothing to do until more work is released.
What does Healthcare work look like for a Healthcare Administrative Specialist?
Tasks here are scoped to Healthcare, not generic labeling. As a Healthcare Administrative Specialist, expect to draw on real domain judgment (evaluating outputs, correcting errors, or providing expert reasoning specific to Healthcare) rather than following a one-size-fits-all rubric. If you don't have hands-on Healthcare background, this is likely not the right listing to start with.
What happens when I click Apply on this listing?
You'll be taken to Mercor's external site to complete your application there. This listing links through a referral, but the process is identical to applying directly; the link just routes you correctly. Create an account on their site and follow their onboarding steps.
Can I apply from outside USA?
This specific role is restricted to USA. If you are outside these locations, applying is unlikely to result in an offer even if you pass the assessment. Check the full job description for any VPN or tax-residency caveats.
How soon will I start working after applying to Mercor?
Not immediately. Mercor is a talent marketplace, not a task queue, so applying puts you in a pool of candidates. You start working only once a specific client, like a major AI lab, selects your profile, and that matching process can take weeks.