Enterprise Operations / Domain Analyst
$120-160
/hr
Explore verified remote AI training opportunities in Customer Support & Ops. Help leading tech companies improve their AI models through domain-specific evaluation and human feedback. Work is fully remote and flexible, and you set your own hours. Most listed rates here run $50-$100/hr, depending on specialization and experience.
Part of: Generalist Tasks
75 Jobs
Page 1 of 3

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$90-120
/hr
$70-90
/hr
$60-80
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$40-80
/hr
$20-50
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$20-50
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$20-50
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$90-120
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$90-120
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$45-90
/hr
$90-130
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$50-100
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$40-80
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One browser alert a day when new roles land, Customer Support & Ops first. No email needed.
Customer support and operations evaluation tasks assess the quality of AI-generated customer service responses, ticketing workflows, and operational process designs. You'll review AI-drafted customer emails and chat responses for tone appropriateness, accuracy, and whether they actually resolve the customer's issue. Escalation decision tasks assess whether AI correctly identifies when a situation requires human intervention. Operations tasks evaluate AI-generated process documentation, standard operating procedures, and workflow designs for completeness and logical sequencing. Some tasks involve evaluating AI dispatcher or scheduling logic for efficiency. Background in customer service, operations management, or business process work is the standard qualification, you don't need technical expertise, but practical experience handling customer interactions or operational workflows is essential for providing meaningful feedback.
This page is showing 75 listings, sourced from 11 platforms: Mercor (34), Micro1 (14), Ethos (10), Alignerr (4) and Turing (3). The most recent one was picked up today. The count moves as platforms post and close roles, so treat it as a snapshot of today rather than a fixed figure.
Most sit between $50 and $100 an hour, with a median of $75, measured across the 68 listings on this page that quote an hourly rate. The highest rate currently posted here is $180 an hour. These are the figures the platforms published, not our estimates, and the rate you are offered depends on how you do in that platform's assessment.
Both appear here. 1 listing pays per task or per project rather than by the hour, and the rest quote an hourly rate. Per-task work suits people who are fast and accurate, since your effective hourly rate depends on how long each unit takes you.
Mercor (34), Micro1 (14), Ethos (10), Alignerr (4) and Turing (3). No single one dominates this category, so it is worth holding accounts on more than one. Most contracts allow you to work through several platforms at the same time.
The roles here fall across 12 areas, led by Business (33), Generalist (17), Healthcare (5) and Writing (3). The requirements named most often are Prioritization and triage of requests under pressure, Clear, Handling multiple channels simultaneously (multitasking), Applying standardized protocols/checklists and Operations. Each listing spells out its own task type, so read the individual page before applying.
23 of these listings first appeared in the last 30 days, out of 75 live now. We rescrape the source platforms daily, so a page you checked last week will not be the same page today.
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